1.  Personal information:
As the controller in the sense of the article 4 chapter 7 of the General General Data Protection Regulation (GDPR), the service provider takes its data protection obligations seriously and has set up its website in such a way that as few personal data as possible are collected, processed and used.
 
The service provider only uses and processes personal information collected from users if it has the user’s permission to do so and if this is necessary to fulfill the contractual obligations or if the law permits or requires the procession or usage.
 
Personal data will not be transmitted to third parties. If the service provider has the user’s permission to do so personal data will be transmitted for promotional or communication purposes.

Only people who have been instructed in the statutory data protection provisions and have submitted an undertaking to adhere to the relevant statutory provisions have access to personal data. These people will only access the data in so far as necessary in order to execute the contractual relationship.
 
As well as complying with the legal regulations, the service provider is committed to the “Charter for the Protection of Personal Customer Details”. This Charter describes the terms and conditions of the use of personal information relating to users by the AccorHotels Group. Its “7 Principles” are basic rules used by the AccorHotels Group and AccorHotels subsidiaries all over the world. You can view the Charter at http://www.accorhotels.com/de/security-certificate/index.shtml.
 
You may at any time make a request for information on the stored personal data pertaining to you, and demand their correction, blocking or deletion, unless these data are required for business relationship management purposes.

Data protection officer contact information:
de-datenschutz@accor.com

2.  Non-personal information:
Some data may be collected as soon as you visit this website (e.g. pages visited, time, date). These details are anonymous and therefore non-personal.

3.  Use of analytics software
This website uses Google Analytics, which is a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’; text files that are stored on your computer and that enable analysis of how you use the website. The information generated by the cookie about your use of this website is normally sent to a Google server in the USA and stored there. If IP anonymisation is active on this website, Google will shorten your IP address in advance and within the member states of the EU or other signatories to the Treaty on the European Economic Area. Only in exceptional cases will your full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Your IP address sent by your browser through Google Analytics will not be associated with any other data held by Google. You can prevent the installation of cookies by adjusting the settings of your browser software accordingly. However, we would like to point out that, if you should choose to do so, you might not be able to use all of the features of this website. Additionally, you can prevent Google from collecting or processing the data generated by the cookie concerning your use of our website (including your IP address) by downloading and installing the browser plugin using the following link (http://tools.google.com/dlpage/gaoptout?hl=us).
You can prevent Google Analytics from collecting information by clicking on the following link. This will install a deactivation cookie which will prevent the collection of your data when you visit this website again in the future:
<a href=“javascript:gaOptout()“>Deactivate Google Analytics</a>
For more information on Google’s Terms of Service and Privacy Policy, please visit https://www.google.com/analytics/terms/us.html and https://www.google.de/intl/en-GB/policies/. Please note that on this website, the code ‘anonymizeIp’ has been added to Google Analytics in order to ensure that IP addresses are anonymised when collected (this is known as IP masking).

4. Cookies
Use of cookies
The service provider uses cookies in order to personalise and optimise the online experience and visits of its users. A cookie is a text file that is stored either temporarily in the working memory of the computer (a session cookie) or permanently on its hard drive (a persistent cookie). Cookies contain information on what you have previously accessed on the server and on what websites you have visited. Cookies are not used to run programs or install viruses on your computer. The main purpose of cookies is to provide a personalised experienced for you and make the service as user-friendly as possible.
 
The service provider uses session cookies and persistent cookies.
 
Session cookies
In most cases the service provider uses session cookies that are not stored on your hard drive and that are deleted when you close your browser. Session cookies are used to authenticate login information and for the purposes of load balancing (balancing system load).
 
Persistent cookies
Additionally, the service provider uses persistent cookies to save your personal settings when you use the services of the service provider; this makes it possible to personalise and improve the service. Persistent cookies ensure that if you visit the website of the service provider again, your personal settings will still be in place. Additionally, the service providers commissioned by the service provider to analyse usage habits use persistent cookies to identify returning users. These services only store anonymised data sent by the cookie. These data are not associated with your IP address.
 
Deactivation of cookies
You can prevent the installation of cookies at any time. You can normally do this by changing your browser settings or by installing additional software. More information is available in the help section of your browser. However, preventing the installation of cookies can limit the features of the service and adversely affect the services of the service provider.